Privacy Policy

Effective Date: October 1st 2024

At Go Strive Ltd, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website, services, or engage with us.

1. Who We Are

Go Strive Ltd is a tool for viewing live results and tracking from mass participation sports events. We are committed to maintaining the privacy and security of your personal information in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.
Business Information: Company name, job title, and other details related to your business.
Transaction Information: Records of your interactions with us, including details of products or services you have purchased.
Website Usage Data: Information about how you use our website, such as IP address, browser type, and pages accessed (via cookies or similar tracking technologies).

3. How We Use Your Information

We may use your personal information for the following purposes:

To provide you with our services, products, and customer support.
To communicate with you about orders, services, promotions, or important updates.
To process payments and deliver products or services.
To improve our website and user experience.
To comply with legal obligations or to protect our legal rights.

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

Performance of a contract: To fulfill contractual obligations when you purchase goods or services.
Consent: Where you have provided consent, such as signing up for newsletters.
Legitimate interest: For business purposes, such as improving services or communicating with you, where these interests do not override your privacy rights.
Legal compliance: Where the processing is necessary to meet legal obligations.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service Providers: Third-party companies we use to support our business, such as payment processors, IT service providers, and marketing platforms.
Legal Authorities: If required by law, we may disclose your information to government agencies or law enforcement.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encryption, and access controls.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Your Rights

Under data protection laws, you have certain rights regarding your personal data, including:

Access: You can request a copy of your personal information.
Rectification: You can ask us to correct inaccurate data.
Erasure: You can request that we delete your personal information, where applicable.
Restriction: You can ask us to limit the processing of your personal data.
Data Portability: You can request to transfer your data to another organization.
Objection: You can object to the processing of your data in certain circumstances.
To exercise your rights, please contact us at connor@gostrive.co.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience and gather analytics. For more information, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and where appropriate, notified to you by email.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Go Strive Ltd
Email: connor@gostrive.co